ISIS Has Jihadi Help Desk for Terrorists, Staffed Around the Clock

By Published on November 17, 2015

NBC News has learned that ISIS is using a web-savvy new tactic to expand its global operational footprint — a 24-hour Jihadi Help Desk to help its foot soldiers spread its message worldwide, recruit followers and launch more attacks on foreign soil.

Counterterrorism analysts affiliated with the U.S. Army tell NBC News that the ISIS help desk, manned by a half-dozen senior operatives around the clock, was established with the express purpose of helping would-be jihadists use encryption and other secure communications in order to evade detection by law enforcement and intelligence authorities.

The relatively new development — which law enforcement and intel officials say has ramped up over the past year — is alarming because it allows potentially thousands of ISIS followers to move about and plan operations without any hint of activity showing up in their massive collection of signals intelligence.

Authorities are now homing in on the terror group’s growing cyber capabilities after attacks in Paris, Egypt and elsewhere for which ISIS has claimed credit.

Read the article “ISIS Has Jihadi Help Desk for Terrorists, Staffed Around the Clock” on nbcnews.com.

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